{"id":2298,"date":"2025-04-09T02:32:07","date_gmt":"2025-04-09T02:32:07","guid":{"rendered":"https:\/\/gunnewsusa.com\/index.php\/2025\/04\/09\/nearly-3-years-after-launch-of-988-suicide-lifeline-underfunding-threatens-call-centers-mission\/"},"modified":"2025-04-09T02:32:07","modified_gmt":"2025-04-09T02:32:07","slug":"nearly-3-years-after-launch-of-988-suicide-lifeline-underfunding-threatens-call-centers-mission","status":"publish","type":"post","link":"https:\/\/gunnewsusa.com\/index.php\/2025\/04\/09\/nearly-3-years-after-launch-of-988-suicide-lifeline-underfunding-threatens-call-centers-mission\/","title":{"rendered":"Nearly 3 years after launch of 988 suicide lifeline, underfunding threatens call centers&#8217; mission"},"content":{"rendered":"<div id=\"\">\n<p>It has been nearly three years since the launch of the <span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/988-suicide-crisis-lifeline-one-year-what-worked-what-challenges-lie-ahead\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">988 National Suicide Prevention Lifeline<\/a><\/span>, and since then, millions seeking help have used the call center as a life-saving resource. But understaffing and underfunding threaten to upend the hotline&#8217;s mission.<\/p>\n<p>The nation&#8217;s 988 hotline works like 911, bringing critical access to care for those battling mental health emergencies. Counselor Alejandra takes calls at the nation&#8217;s largest suicide prevention center \u2014 Los Angeles&#8217; Didi Hirsch Mental Health Services. That one center receives 20,000 calls and texts a month.<\/p>\n<p>Alejandra said they became a counselor because they have &#8220;personal experience with suicidal thoughts.&#8221;<\/p>\n<p>As a teen, Alejandra was diagnosed with cancer, causing them to spiral into despair. \u00a0<\/p>\n<p>&#8220;I know what it&#8217;s like to go through this, or not feel comfortable reaching out,&#8221; Alejandra told CBS News.\u00a0<\/p>\n<p>&#8220;When someone calls prevention, they&#8217;re already breaking through a lot of barriers and a lot of stigma,&#8221; Alejandra\u00a0said. &#8220;So there is vulnerability and courage in those first few of moments. I breathe deeply because those are the moments where you show someone, &#8216;I&#8217;m glad you called.'&#8221;<\/p>\n<p>Nationwide, calls increased 40% soon after the three-digit number was officially launched in 2022.<\/p>\n<p>&#8220;Since 2022, 12 million people have contacted 988 for help. So what that tells us is that people want the help,&#8221; said Didi Hirsch CEO Lyn Morris, noting that these calls are oftentimes literal life or death situations.<\/p>\n<p>&#8220;We have dealt with people calling our line who have either taken measures to end their life or are sitting at home with a gun in their lap,&#8221; she said.<\/p>\n<p>A new study published in the Journal of the American Medical Association outlines that, while calls have gone up, access to care after those initial calls has not increased. The study&#8217;s authors are pushing for more awareness and funding to make 988 more effective for those in need.<\/p>\n<p>&#8220;We want them to have a full crisis continuum of care,&#8221; Morris said. &#8220;We need more resources, we need more therapists, we need technology. We want to be able to answer those calls in the most efficient way possible.&#8221;<\/p>\n<p>One in four adults in the U.S. lives with a diagnosable mental illness, according to the National Institutes of Health. But many more could be struggling without a diagnosis, and the numbers are expected to go up.<\/p>\n<p>Meanwhile, public health services nationwide could face <span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/trump-public-health-cuts-states-lawsuit\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">further federal cuts<\/a><\/span>.<\/p>\n<p>More than 10% of the staff working for the federal Substance Abuse and Mental Health Services Administration, which oversees the 988 hotline, were <span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/samhsa-mental-health-agency-doge-job-cuts-988-hotline\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">fired last month<\/a><\/span> amid cuts by Elon Musk&#8217;s Department of Government Efficiency. One SAMHSA employee said about a quarter of the agency&#8217;s communication team, who work to raise awareness about the hotline, were let go.<\/p>\n<p>Morris said additional cuts could lead to &#8220;a very dire situation.&#8221;<\/p>\n<p>&#8220;If there was any funding cut to 988 or other mental health services, there would be more hospitalizations, more death, and more mental health issues,&#8221; she said.<\/p>\n<hr\/>\n<p><em>If you or someone you know is in emotional distress or a suicidal crisis, you can reach the\u00a0<\/em><a href=\"https:\/\/988lifeline.org\/\" target=\"_blank\" rel=\"nofollow noopener\"><em>988 Suicide &amp; Crisis Lifeline<\/em><\/a><em>\u00a0by calling or texting 988. You can also\u00a0<\/em><a href=\"https:\/\/988lifeline.org\/chat\/\" target=\"_blank\" rel=\"nofollow noopener\"><em>chat with the 988 Suicide &amp; Crisis Lifeline here<\/em><\/a><em>.<\/em><\/p>\n<p><em>For more information about\u00a0<\/em><a href=\"https:\/\/nami.org\/NAMI\/media\/NAMI-Media\/Images\/FactSheets\/HelpLine-Resource-Directory.pdf\" target=\"_blank\" rel=\"nofollow noopener\"><em>mental health care resources and support<\/em><\/a><em>, The National Alliance on Mental Illness HelpLine can be reached Monday through Friday, 10 a.m.\u201310 p.m. ET, at 1-800-950-NAMI (6264) or email\u00a0<a href=\"https:\/\/www.cbsnews.com\/news\/suicide-prevention-lifeline-underfunding\/mailto:info@nami.org\" target=\"_blank\" rel=\"nofollow\">info@nami.org<\/a>.<\/em><\/p>\n<p class=\"content__meta--contributors\">\n      <em><\/p>\n<p>                                  <a href=\"https:\/\/www.cbsnews.com\/team\/sara-moniuszko\/\" class=\"byline__author__link\" data-invalid-url-rewritten-http=\"\">Sara Moniuszko<\/a><\/p>\n<p>        contributed to this report.<br \/>\n      <\/em>\n    <\/p>\n<p>    <!-- data-recirc-source=\"queryly\" --><\/p>\n<aside class=\"component list recirculation component--type-recirculation \">\n<p><h3 class=\"component__title\">More from CBS News<\/h3>\n<\/p>\n<\/aside>\n<p>    <!-- tags --><\/p>\n<div class=\"content-author\">\n      <a href=\"https:\/\/www.cbsnews.com\/team\/elise-preston\/\" class=\"content-author__name\" data-invalid-url-rewritten-http=\"\">Elise Preston<\/a><\/p>\n<div class=\"content-author__bio\">\n<div class=\"content-author__full-information\">\n<p class=\"content-author__text\">Elise Preston is a CBS News correspondent based in Los Angeles. She reports for all broadcasts and platforms, including the &#8220;CBS Evening News,&#8221; &#8220;CBS Mornings,&#8221; &#8220;CBS Saturday Morning&#8221; and &#8220;CBS Weekend News.&#8221;<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource. But understaffing and underfunding threaten to upend the hotline&#8217;s mission. The nation&#8217;s 988 hotline works like 911, bringing critical access to care for those [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2299,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-2298","post","type-post","status-publish","format-standard","has-post-thumbnail","category-political-news"],"_links":{"self":[{"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/posts\/2298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/comments?post=2298"}],"version-history":[{"count":1,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/posts\/2298\/revisions"}],"predecessor-version":[{"id":2300,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/posts\/2298\/revisions\/2300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/media\/2299"}],"wp:attachment":[{"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/media?parent=2298"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/categories?post=2298"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gunnewsusa.com\/index.php\/wp-json\/wp\/v2\/tags?post=2298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}